FAQs

We are a bricks and mortar store. Our telephone number: 02 9519 4139

Our business hours are:

Mondays to Fridays: 9am – 4pm
Saturdays:  9am – 3pm
Closed on Sundays and Public holidays

Please contact the store for details (02 9519 4139)

Please contact Tom and Effie on 02 9519 4139 with your measurements. Please have handy height and length of the area you need to cover.Also you could use the wallpaper calculator supplied.

It all depends on what surface you are putting your wallpaper up. If the surface is roughly rendered and uneven then you will definitely require lining paper. 

By lining your walls you will get a superior finish.

The short answer is no. Whilst manufacturers will generally look to ensure that the paper does come off the correct way, it cannot be guaranteed

Most wallpapers only emit a slight smell that comes about from applying adhesive. The smell will recede during the drying out period. With good ventilation the smell will go within a couple of days at the most.

An adhesive size is basically a diluted wallpaper adhesive. When applied it  takes away the porosity in the wall. Sizing is crucial for newly plastered walls as these tend to be very absorbent. If a porous wall is not sized it will almost absorb the wallpaper adhesive upon hanging and that will result in the wallpaper peeling off. Sizing also helps with the sliding into position of the papers and pattern matching.

Sample sizes are  approx: A4

We sell traditional wallpapers suitable for domestic or commercial use. Some varieties are paper, vinyl, grassweaves, corks and paintable wallpapers. We do not sell Peel & Stick wallpapers. 

A small wallpaper sample approximately A4 size may be purchased in your required design(s) prior to order to confirm hues and textures will meet expectations.
 

We no longer carry pre-pasted wallpapers. All our wallpapers are installed with  wallpaper adhesive

We accept all major credit cards and Amex. 
 

Cancellations are not possible once you proceed with the purchase and finalise payment with your credit card
 

You may not have completed checkout. Firstly check your account to verify payment has been processed. Check all email folders, including trash/spam for confirmation. If still in doubt, contact the store by phone or email with your query to confirm order has been processed
 

Any faulty products should not be installed. Please contact the store to receive authorization for return. 

We only ship Australia-wide. Please contact us if you require an international shipping quote
 

We use Australia Post, if you miss delivery your package will be held at your local Post Office for collection

Australia Post tracking number will be provided once despatched from our Sydney facility.
 

You can get started with a few basic tools: a snap-blade knife, good quality wallpaper adhesive, smoother, clean brush and/or roller to apply paste and a seam roller
 

Walls must be painted or undercoated before wallpaper application. Filling is required where there are cracks or holes. Rough textured walls will probably require lining paper under the wallpaper If your walls are already smooth and painted, you can install wallpaper immediately after lightly sanding and wiping down.
 

We can put you in touch with a professional installer in your area. Please contact us. 

Indent orders cannot be returned or exchanged. Refunds will only be given for defective items, please contact the store to receive authorisation for return. Claims for faulty products must be made within 28 days of receipt and in accordance with our T&Cs. Exchange of in-stock wallpapers must be made with provision of receipt within 14 days of purchase. 

Yes we stock premixed and powdered forms of wallpaper paste. You can visit our store or find them in the Tools & Adhesive section of our website
 

Inspect your wallpapers when they arrive. Confirm the code on the label matches the design code on your order. If in doubt do not open packaging, and phone the store for clarification.